Posted In: ALSP, NewLaw Business Models, Profitability
The Business of Law
This article was first published March 1, 2021 in PinHawk’s Legal Administrator Daily. On February 26, 2021, David Cunningham and I co-moderated the
LawVision INSIGHTS Blog
Posted In: Business Development, Client Service, Legal Sales, Team Performance
The Evolution of the Law Firm Client Team
This article was first published February 23, 2021 in PinHawk’s Legal Administrator Daily. Remember when “client team” referred to just the attorney’s billing
Posted In: Law Firm Resilience, Legal Project Management, Profitability, Team Performance
How Legal Project Management Can Tackle Stress and Burnout Attrition
Let’s talk about stress. We already know that legal project management (LPM) plays a critical role in boosting law firm profitability and enhancing
Posted In: Pricing Strategy, Profitability
Pricing 2.0 – Beyond the Billable Hour
This article was first published February 16, 2021 in PinHawk’s Legal Administrator Daily. I am enjoying the discussion going on these days about
Posted In: ALSP, Legal Process Improvement, NewLaw Business Models, Organizational Structure, Profitability, Research, Intelligence & Data Science, Talent Strategy
Highlights of the 2021 ALSP Report
The Alternative Legal Service Providers 2021 survey results are out! (I am talking about the much-anticipated third biennial survey produced by Thomson Reuters
Posted In: Business Development, Legal Sales
Law Firm Business Development: Industry Team Best Practice Tip #7
As I’ve referenced in earlier blogs, there has been shift in law firms over the past few years from individual-focused business development initiatives
Posted In: Business Development, Client Service, Legal Sales
Creating a Client Advisory Board for Your Law Firm
This post was first published February 9, 2021 by PinHawk’s Law Firm Marketing Brief. Client Advisory Boards can help your firm stay on
Posted In: Profitability
Lessons from the Pandemic and the “Perfect Storm” for Profitability
The Peer Monitor Index (PMI) just reported Q4 results from 2020, observing that the index hit its highest quarterly score in its history
Posted In: Legal Sales
Law Firm Sales: 2021 is the Year of the Sales Team
This article was first published January 26, 2021 in PinHawk’s Law Firm Marketing Brief. Despite COVID-19’s business interruption, competition continues, and the challenges
Posted In: Business Development, Client Service, Legal Sales
Want to Increase New Revenue at your Law Firm? Improve Your Cognitive Empathy
Recently, a client of mine (let’s call her Barbara) created a diagram for a prospect (Gary). It included a decision tree and pros