Posted In: Business Development, Research, Intelligence & Data Science
By Steven M. Bell on July 9, 2021
When asked why our accounting firm service team had won the competition for a large tax engagement at a global hotel chain, the
Posted In: Research, Intelligence & Data Science
By Susan Raridon Lambreth on May 24, 2021
This article was first published May 11, 2021 in PinHawk’s Legal Administrator Daily. Susan Raridon Lambreth: I am interviewing Amanda Chaboryk, a Disputes
Posted In: ALSP, Legal Process Improvement, NewLaw Business Models, Organizational Structure, Profitability, Research, Intelligence & Data Science, Talent Strategy
By LawVision on February 16, 2021
The Alternative Legal Service Providers 2021 survey results are out! (I am talking about the much-anticipated third biennial survey produced by Thomson Reuters
Posted In: Business Development, Research, Intelligence & Data Science
By Steven M. Bell on October 26, 2020
By Steven M. Bell and Silvia L. Coulter As we discuss in detail in our upcoming book, SAM-Legal: From Key Clients to Strategic
Posted In: Profitability, Research, Intelligence & Data Science
By Mark Medice on September 21, 2020
Your Performance Orientation In my last blog entitled Your Financial Performance Scorecard (link), I discussed four profit areas for law firms: (1) successful
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on June 29, 2020
Financial Performance Diagnostic Metrics and accountability are essential parts of your law firm’s performance. But not all are created equal, nor do all
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on June 2, 2020
Profitability Survey Background To help law firms think about profitability strategies and best practices, we recently finalized our second annual profitability survey with
Posted In: Assessments, Client Service, Leadership Support & Development, Pricing Strategy, Research, Intelligence & Data Science
By Mark Medice on May 12, 2020
Pricing Analytics Survey Background To help law firms think about pricing strategies in the wake of the pandemic, we recently conducted a pricing
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science, Strategic Planning
By Mark Medice on April 28, 2020
Economic Preamble – Setting the Scene In January, I conducted a law firm sentiment survey inquiring how firms performed in 2019 and whether
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on February 19, 2020
Are your lawyers abdicating their responsibility to manage rates, discounts, and cash collection cycles, creating unnecessary leakage and hurting your profit margins? Saying