Posted In: Business Development, Client Service, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Steven M. Bell on September 19, 2023
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time,
Posted In: Artificial Intelligence, Law Firm Resilience, Research, Intelligence & Data Science, Strategic Planning
By Mark Medice on July 18, 2023
Your Key AI Enablers Summary. Building a strategy focusing on a fast-moving topic like AI requires a different rhythm. Assumptions made today may
Posted In: Artificial Intelligence, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Mark Medice on June 27, 2023
Separating the Signal from the Noise with the Help of “Bootleggers and Baptists” Summary. Law firm leaders face a mountain of AI[1] noise
Posted In: Business Development, Research, Intelligence & Data Science
By Steven M. Bell on July 9, 2021
When asked why our accounting firm service team had won the competition for a large tax engagement at a global hotel chain, the
Posted In: Research, Intelligence & Data Science
By Susan Raridon Lambreth on May 24, 2021
This article was first published May 11, 2021 in PinHawk’s Legal Administrator Daily. Susan Raridon Lambreth: I am interviewing Amanda Chaboryk, a Disputes
Posted In: ALSP, Legal Process Improvement, NewLaw Business Models, Organizational Structure, Profitability, Research, Intelligence & Data Science, Talent Strategy
By LawVision on February 16, 2021
The Alternative Legal Service Providers 2021 survey results are out! (I am talking about the much-anticipated third biennial survey produced by Thomson Reuters
Posted In: Business Development, Research, Intelligence & Data Science
By Steven M. Bell on October 26, 2020
By Steven M. Bell and Silvia L. Coulter As we discuss in detail in our upcoming book, SAM-Legal: From Key Clients to Strategic
Posted In: Profitability, Research, Intelligence & Data Science
By Mark Medice on September 21, 2020
Your Performance Orientation In my last blog entitled Your Financial Performance Scorecard (link), I discussed four profit areas for law firms: (1) successful
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on June 29, 2020
Financial Performance Diagnostic Metrics and accountability are essential parts of your law firm’s performance. But not all are created equal, nor do all
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on June 2, 2020
Profitability Survey Background To help law firms think about profitability strategies and best practices, we recently finalized our second annual profitability survey with