LawVision INSIGHTS Blog

Author Archive : Jim Cranston

Posted In: Business Development, Client Service, Law Firm Resilience

If you don’t know what CX is . . . you need to read this!

There are limited ways for a law firm to differentiate from other firms. After all, the practice of law is basically the sale

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Posted In: Business Development, Legal Sales

Create Value to Develop Business

Think about a time that you’ve reached out to a prospective client and received no response. There are many reasons voicemails and emails

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Posted In: Business Development, Strategic Planning, Uncategorized

Preparation for The New Year

I recall an interview with Alabama’s head football coach Nick Saban several years ago.  Minutes after winning the national championship game he stated:

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Posted In: Law Firm Resilience, Legal Sales, Strategic Planning

Avoiding unnecessary risk to your book of business

Don’t drown, turn around! I hear this on the news every time we experience unprecedented rainfall (which we do from time to time

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Posted In: Business Development, Legal Sales

Five reasons why a Sales professional at your law firm can work

The CFO called me and asked if we could schedule our initial meeting to discuss the project. I was surprised that he had

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Posted In: Business Development, Legal Sales

Five Reasons Why Hiring a Sales Professional Will Benefit Your Firm

The CFO called me and asked if we could schedule our initial meeting to discuss the project. I was surprised that he had called

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Posted In: Business Development

Topics For Your Next Business Development Lunch

A client recently asked me for guidance on an upcoming business development lunch that was obviously important to her.  Her former colleague had

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Posted In: LawVision News

Now For Some Good News

Is anyone else tired of reading the daily news riddled with abuse and corruption in our country?  Names like Harvey Weinstein, Paul Manafort,

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Posted In: Client Service

What a Nordstrom Personal Shopper Can Teach Us About Client Service

“Can anyone give us an example of a non-legal service that you love”?  The question was posed by John Cunningham  to the four

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Posted In: Research, Intelligence & Data Science, Strategic Planning

Artificial Intelligence – A game changer in the legal industry?

A.I. changes everything for law firms.  Today’s technology allows for contract review at a speed with which a lawyer simply cannot compete.  The

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