Posted In: Culture & Diversity
A Time to Remember… And to Give Thanks
Thanksgiving is here again. If you are like me you are wondering: “What happened to the year?” Thanksgiving marks the starting line for
LawVision INSIGHTS Blog
Archive for November, 2013
Posted In: Culture & Diversity, Talent Strategy
Redefining “Acceptable” Behavior at Your Law Firm: Are You Turning a Blind Eye?
It seems that dialogue about the Miami Dolphins’ bullying controversy is everywhere. It’s come up in conversations with friends, family and clients, and
Posted In: Business Development, Culture & Diversity
Mirror Mirror: What To Do When Clients Don’t Pick You
It’s that iconic image – the vain Queen staring at her reflection in the Magic Mirror as a voice tells her it is
Posted In: Culture & Diversity, Practice Group Management
Strategic Parlance
There is a lot of strategic planning going on right now…and there damn well should be. The business of law has changed dramatically
Posted In: Business Development
Develop Loyal Clients by Creating a “Wow” Factor
We’ve all experienced some degree of exceptional service, and perhaps taken note and provided a 5-Star rating on a satisfaction survey or rewarded
Posted In: Strategic Planning
Revisiting the Idea that Numbers Do Matter
Last fall, I wrote that it “turned out numbers do matter.” It was in response to an overwhelming turnout for a one-hour webinar
Posted In: Business Development
Law Firm Business Development: The Cross-Selling Conundrum
Cross-selling is one critical component of a successful business development strategy at professional services firms. As any law firm CMO/CBDO knows, cross-disciplinary cooperation