Posted In: Business Development, Law Firm Resilience
By Silvia L. Coulter on October 3, 2023
Elise, a partner in a Midwest-based global litigation firm, seemed somewhat desperate when I spoke with her. In the past five months she
Posted In: Business Development, Client Service, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Steven M. Bell on September 19, 2023
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time,
Posted In: Business Development, Legal Sales
By Silvia L. Coulter on June 19, 2023
Receiving acknowledgement for a job well done, or for helping another business colleague or contact, or for ongoing work received from a client,
Posted In: Business Development, Legal Sales
By LawVision on June 12, 2023
“Commitment to help.” This is, according to BTI Consulting CEO Michael Rynowecer, one of the top attributes that buyers demand from their law
Posted In: Business Development, Law Firm Resilience, Strategic Planning, Uncategorized
By Steven M. Bell on May 9, 2023
To protect existing revenue streams, successful law firms invest heavily in client service, satisfaction, and relationships. But what about future revenue streams (aka
Posted In: Business Development, Client Service, Law Firm Resilience
By Jim Cranston on April 18, 2023
There are limited ways for a law firm to differentiate from other firms. After all, the practice of law is basically the sale
Posted In: Business Development
By Silvia L. Coulter on February 21, 2023
A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using
Posted In: Business Development, Legal Sales
By Jim Cranston on January 10, 2023
Think about a time that you’ve reached out to a prospective client and received no response. There are many reasons voicemails and emails
Posted In: Client Service, Culture & Diversity, Leadership Support & Development, Team Performance
By LawVision on June 29, 2020
By Yvonne Nath and guest author Cole Silver, Chief Client Officer at Blank Rome LLP You can detect a firm’s culture through its
Posted In: Business Development, Client Service
By Steven M. Bell on June 29, 2020
By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients