LawVision INSIGHTS Blog

Posts Tagged ‘Client relationships’

Posted In: Business Development, Legal Sales

Law Firm Sales: Reach Out With Gratitude

Receiving acknowledgement for a job well done, or for helping another business colleague or contact, or for ongoing work received from a client,

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Posted In: Business Development, Legal Sales

Get to the Point (of Sale): Client-Facing Possibilities for Law Firm Professional Staff

“Commitment to help.” This is, according to BTI Consulting CEO Michael Rynowecer, one of the top attributes that buyers demand from their law

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Posted In: Business Development, Law Firm Resilience, Strategic Planning, Uncategorized

The Golden Rule of New Client Acquisition

To protect existing revenue streams, successful law firms invest heavily in client service, satisfaction, and relationships. But what about future revenue streams (aka

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Posted In: Business Development, Client Service, Law Firm Resilience

If you don’t know what CX is . . . you need to read this!

There are limited ways for a law firm to differentiate from other firms. After all, the practice of law is basically the sale

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Posted In: Business Development

Closing Business:  Four Stages of a Business Relationship

A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using

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Posted In: Business Development, Legal Sales

Create Value to Develop Business

Think about a time that you’ve reached out to a prospective client and received no response. There are many reasons voicemails and emails

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Posted In: Client Service, Culture & Diversity, Leadership Support & Development, Team Performance

Law Firm Culture Leaks into the Client Experience

By Yvonne Nath and guest author Cole Silver, Chief Client Officer at Blank Rome LLP You can detect a firm’s culture through its

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Posted In: Business Development, Client Service

Say What?!  Topics to Keep Conversations with Clients Moving Forward

By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients

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Posted In: Business Development, Client Service

Law Firm Business Development: Building Business by Removing Roadblocks

We have the opportunity to work with many great partners from many firms to help them with their relationship-building and sales pursuits. One

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Posted In: Leadership Support & Development, Strategic Planning

Preparing to Pivot: From Recovery Mode to Proactive Strategic Leadership

It’s been a crazy three months and we’re not out the woods yet on the COVID-19 crisis, but by this time all well-run

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