Posted In: Business Development, Client Service, Organizational Structure
By LawVision on December 9, 2019
Second of two blog posts by LawVision’s Steve Bell, Silvia Coulter and Yvonne Nath In our previous blog post, we noted the emergence
Posted In: Business Development, Client Service, Leadership Support & Development
By Silvia L. Coulter on September 11, 2019
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were
Posted In: Strategic Planning
By Joseph B. Altonji on October 4, 2018
We’re just three weeks into the second decade since the crash of Lehman and the end of life as we once knew it
Posted In: Business Development
By Jim Cranston on August 9, 2018
A client recently asked me for guidance on an upcoming business development lunch that was obviously important to her. Her former colleague had
Posted In: Business Development
By Silvia L. Coulter on May 16, 2018
It’s really quite simple and yet over and over we continue to hear that of all professional services firms, law firms—specifically the legal
Posted In: Business Development, Client Service
By Silvia L. Coulter on April 25, 2018
I feel compelled to write this post about the importance of the relationship partner paying attention to the client relationship. In the past
Posted In: Business Development
By LawVision on December 13, 2017
The holiday season is upon us yet again. Wouldn’t it be easier if the end of the year came along at some other
Posted In: Business Development, Client Service
By LawVision on August 9, 2016
This is it, folks, this is what it’s all about.… This is for the whole megillah, for the whole ball of wax,
Posted In: Client Service, Research, Intelligence & Data Science
By Silvia L. Coulter on June 22, 2016
Sitting in a client team meeting recently and listening to the lead partner confidently discuss his knowledge of the client and how the