Posted In: Client Service, Culture & Diversity, Leadership Support & Development, Team Performance
By LawVision on June 29, 2020
By Yvonne Nath and guest author Cole Silver, Chief Client Officer at Blank Rome LLP You can detect a firm’s culture through its
Posted In: Business Development, Client Service
By Steven M. Bell on June 29, 2020
By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients
Posted In: Business Development, Client Service
By Silvia L. Coulter on June 29, 2020
We have the opportunity to work with many great partners from many firms to help them with their relationship-building and sales pursuits. One
Posted In: Leadership Support & Development, Strategic Planning
By Joseph B. Altonji on June 2, 2020
It’s been a crazy three months and we’re not out the woods yet on the COVID-19 crisis, but by this time all well-run
Posted In: Business Development, Client Service, Legal Sales
By LawVision on June 2, 2020
Okay, you planned to go to an industry conference to do some much-needed networking. You had high hopes of meeting new people, securing
Posted In: Business Development
By Silvia L. Coulter on May 5, 2020
I was speaking with a salesperson from a law firm a few weeks ago who was concerned if they would be able to
Posted In: Business Development, Client Service
By Silvia L. Coulter on February 6, 2020
Ask your clients for a copy of their strategic plan, or at the very least, a copy of the executive summary of the
Posted In: Business Development, Client Service, Organizational Structure
By LawVision on December 9, 2019
Second of two blog posts by LawVision’s Steve Bell, Silvia Coulter and Yvonne Nath In our previous blog post, we noted the emergence
Posted In: Business Development, Client Service, Leadership Support & Development
By Silvia L. Coulter on September 11, 2019
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were