Posted In: Business Development, Client Service
By Steven M. Bell on October 8, 2019
“I need the client development professionals to get us 90%, or at least 80%, of the way to the finish line!” This is
Posted In: Business Development, Client Service, Leadership Support & Development
By Silvia L. Coulter on September 11, 2019
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client
Posted In: Business Development, Client Service
By Silvia L. Coulter on February 1, 2019
Three discussions over the last two weeks have reminded me about the importance of making yourself known and invaluable. The first was a
Posted In: Client Service, Leadership Support & Development, Strategic Planning
By Joseph B. Altonji on January 29, 2019
Wait, what? It’s still January, right? Well yes, it is, but now is the time to lay the groundwork for a strategically successful
Posted In: Assessments, Benchmarking Research, Client Service, Research, Intelligence & Data Science, Strategic Planning
By Mark Medice on January 8, 2019
Introduction In spite of recent stock market volatility and suggestions of economic slowing, we are entering 2019 with some momentum in the legal
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were
Posted In: Business Development, Client Service
By Silvia L. Coulter on April 25, 2018
I feel compelled to write this post about the importance of the relationship partner paying attention to the client relationship. In the past
Posted In: Client Service, Legal Project Management
By Susan Raridon Lambreth on February 5, 2018
Virtually every article kicking off 2018 has talked about the “new” world that law firms are facing: more work going to in-house counsel
Posted In: Client Service, Leadership Support & Development, Strategic Planning
By Michael D. Short on January 26, 2018
Rhetorical question – a question asked solely to produce an effect or to make an assertion and not to elicit a reply (dictionary.com) The business of law continues to change dramatically and law firm leaders constantly look for strategies and
Posted In: Business Development, Client Service
By LawVision on December 1, 2017
This week, North Korea launched a ballistic missile for the first time in over two months. During the summer, they were launching missiles