I felt compelled to write this blog about keeping in touch. I am amazed at how many people who have been laid off or furloughed…
By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we have assembled…
Topics
In tough economic times, business development takes on added importance. Here are some truly simple, yet often overlooked ways of adding some fuel to your…
Despite social distancing, working remotely, and the reeling economic environment, law firms must continue to provide exceptional service to their clients. Even as the pandemic…
During the battle of Bunker Hill in the revolutionary war, General George Washington launched three failed attempts to take control of the high ground on…
By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients for business…
Topics