Posted In: Business Development, Law Firm Resilience
By Silvia L. Coulter on March 26, 2024
Retaining and growing existing client relationships and building new business. That’s basically the business development strategy on which most firms are, or at
Posted In: Business Development, Client Service, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Steven M. Bell on September 19, 2023
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time,
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on July 11, 2023
Law firms are slowly but steadily adding client-facing business development and sales professionals to their ranks and very often placing them under the
Posted In: Business Development, Law Firm Resilience, Leadership Support & Development, Legal Sales, Uncategorized
By Steven M. Bell on April 4, 2023
As soon as a new lawyer joins a law firm, they get wind of the fact that acquiring new clients and finding new
Posted In: Business Development
By Silvia L. Coulter on February 21, 2023
A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using
Posted In: Business Development, Legal Sales
By Jim Cranston on January 10, 2023
Think about a time that you’ve reached out to a prospective client and received no response. There are many reasons voicemails and emails
Posted In: Business Development, Client Service, Legal Sales
By LawVision on July 6, 2020
During the battle of Bunker Hill in the revolutionary war, General George Washington launched three failed attempts to take control of the high
Posted In: Business Development, Leadership Support & Development, Talent Strategy
By LawVision on July 24, 2019
When frustrated CMOs at law firms hire me to coach a lawyer, they will often say something like: “Teach him how to ask
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were
Posted In: Business Development
By Silvia L. Coulter on May 16, 2018
It’s really quite simple and yet over and over we continue to hear that of all professional services firms, law firms—specifically the legal