LawVision INSIGHTS Blog

Posts Tagged ‘client service’

Posted In: Client Service, Culture & Diversity, Leadership Support & Development, Team Performance

Law Firm Culture Leaks into the Client Experience

By Yvonne Nath and guest author Cole Silver, Chief Client Officer at Blank Rome LLP You can detect a firm’s culture through its

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Posted In: Business Development, Client Service

Say What?!  Topics to Keep Conversations with Clients Moving Forward

By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients

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Posted In: Business Development, Client Service

Law Firm Business Development: Building Business by Removing Roadblocks

We have the opportunity to work with many great partners from many firms to help them with their relationship-building and sales pursuits. One

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Posted In: Business Development, Client Service

Law Firm Business Development: Industry Team Best Practice Tip #2

As I referenced in my March blog, there has been a shift in law firms over the past few years from individual-focused business

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Posted In: Business Development, Client Service

5 Things You Must Do to Increase Law Firm Top-line Revenue in a Pandemic

The French have a saying: “plus ça change, plus c’est la même chose”  Which roughly translated means (and pardon my French) “The more

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Posted In: Client Service, Talent Strategy, Team Performance

Tips for Having Better One-on-One Meetings

By Yvonne Nath and guest author David Kearney, Legal Project Management & Pricing Administrator of Dentons Cohen & Grigsby PC Meetings reflect your

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Posted In: Business Development

Law Firm Business Development: 4 Tips to Keep Your Business Away from the Competition

I was speaking with a salesperson from a law firm a few weeks ago who was concerned if they would be able to

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Posted In: Client Service

In the Rush to Inform, Don’t Forget to Differentiate

TV advertisers have been rushing to convey “we’re all in this together” COVID-19 messages. The sentiment surely is intended to soothe a rattled

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Posted In: Leadership Support & Development, Strategic Planning

The Legal Profession in a “Post-COVID” World – Part 3, The Changing Nature of the Firm

By Joe Altonji, Mike Short, Mark Medice and Yvonne Nath In our COVID-19 Recovery Playbook, we provided our thinking for firm leadership on

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Posted In: Business Development, Client Service

Law Firm Business Development: Turn the Client’s Strategy Into Your Business Development Strategy

Ask your clients for a copy of their strategic plan, or at the very least, a copy of the executive summary of the

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