Posted In: Business Development, Client Service, Organizational Structure
By LawVision on December 9, 2019
Second of two blog posts by LawVision’s Steve Bell, Silvia Coulter and Yvonne Nath In our previous blog post, we noted the emergence
Posted In: Business Development, Client Service
By Steven M. Bell on October 8, 2019
“I need the client development professionals to get us 90%, or at least 80%, of the way to the finish line!” This is
Posted In: Business Development, Client Service, Leadership Support & Development
By Silvia L. Coulter on September 11, 2019
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client
Posted In: Leadership Support & Development, Pricing Strategy, Strategic Planning
By Michael D. Short on February 19, 2019
There may not be another industry that self-commoditizes like legal, primarily because so many Partners choose to compete solely on price. While price
Posted In: Legal Project Management
By Susan Raridon Lambreth on January 24, 2019
A year ago, I wrote that virtually every article in the legal press mentioned the need for new service delivery approaches, including legal project
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were
Posted In: Strategic Planning
By Joseph B. Altonji on October 4, 2018
We’re just three weeks into the second decade since the crash of Lehman and the end of life as we once knew it
Posted In: Business Development
By Jim Cranston on August 9, 2018
A client recently asked me for guidance on an upcoming business development lunch that was obviously important to her. Her former colleague had
Posted In: Business Development
By Silvia L. Coulter on May 16, 2018
It’s really quite simple and yet over and over we continue to hear that of all professional services firms, law firms—specifically the legal
Posted In: Business Development, Culture & Diversity, Leadership Support & Development
By Silvia L. Coulter on June 30, 2017
A recent interview with the GC of a global insurer reminded me that everyone can influence who gets the next matter. His comment