Posted In: Client Service
What a Nordstrom Personal Shopper Can Teach Us About Client Service
“Can anyone give us an example of a non-legal service that you love”? The question was posed by John Cunningham to the four
Posted In: Client Service
By Jim Cranston on May 24, 2017
“Can anyone give us an example of a non-legal service that you love”? The question was posed by John Cunningham to the four
Posted In: Business Development, Organizational Structure, Talent Strategy
By Michael D. Short on November 28, 2016
In July, I wrote a blog entitled Who Will Be the Owners of Law Firms in the Future. My goal at that time
Posted In: Business Development, Client Service
By LawVision on August 4, 2016
Solving a client’s business issues if you don’t know the solutions or services your firm has to offer can be like trying to