What a Nordstrom Personal Shopper Can Teach Us About Client Service
“Can anyone give us an example of a non-legal service that you love”? The question was posed by John Cunningham to the four GC panelists…
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“Can anyone give us an example of a non-legal service that you love”? The question was posed by John Cunningham to the four GC panelists…
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“A leader’s greatest challenge is not leading – it is making others great.” Juan Carlos Varela, President of Panama, May 6th, 2017 The words above…
There are many positive aspects to prospective law firm Partner compensation systems but they have one glaring weakness that many law firm leaders wrestle with…
My wife and I had a recent real estate experience that illustrates an underlying challenge for law firms when it comes to sustained innovation. …
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“Nothing grows under a banyan tree.” This Indian proverb speaks of leadership styles. The banyan is a great tree. It spreads its branches, drops air-roots,…
A.I. changes everything for law firms. Today’s technology allows for contract review at a speed with which a lawyer simply cannot compete. The result is…