What’s the one great thing about the holiday season? Connecting with people. There’s no better time to call former inactive clients, to connect with existing…
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Recently I was at a client coaching meeting with a very savvy rainmaker who, prior to his return to the law firm side, had been…
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At a recent General Counsel/Managing Partner Forum, General Counsels urged Managing Partners to come visit them to share insights and musings about the industry. Managing…
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Creating strong client experiences can be quite simple. One way to do this is to be accessible. If you’ve ever scrambled to find someone’s email…
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A recent Yahoo posting reminded me of something we often discuss with our individual sales coaching clients – the need for what is often called…
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I recently had the pleasure of hearing Boston Celtics President Rich Gotham speak to a group of law firm business development and sales professionals at…