Only the most experienced skiers traverse trails marked by signs bearing two diamonds. These routes are reserved for the ‘best of the best.’ Double black…
Lots of people think that if you can just tap into the magical fountain of motivation – either for themselves or their employees – life…
It’s a longstanding tradition in the legal business: Clients complain about law firms on subjects such as price, deficient client service, slow response times, and…
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Over recent months, I’ve shared components of my strategic pricing toolkit, including the strategic pricing checklist, the pricing calendar, and the performance FICO score. This…
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Are you a Practice Group or Department Leader in your firm? Or, an industry or client team leader? As I wrote about in the second…
I recently had an “out of body experience” while meeting with a group of young (35–40-year-old) partners who complained intensely about the poor work ethic…