If you don’t know what CX is . . . you need to read this!
There are limited ways for a law firm to differentiate from other firms. After all, the practice of law is basically the sale of hours…
There are limited ways for a law firm to differentiate from other firms. After all, the practice of law is basically the sale of hours…
A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using tools like…
Topics
By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients for business…
Topics
We have the opportunity to work with many great partners from many firms to help them with their relationship-building and sales pursuits. One thing has…
Topics
As I referenced in my March blog, there has been a shift in law firms over the past few years from individual-focused business development initiatives…
Topics
The French have a saying: “plus ça change, plus c’est la même chose” Which roughly translated means (and pardon my French) “The more things change,…
Topics