Posted In: Business Development
Develop Loyal Clients by Creating a “Wow” Factor
We’ve all experienced some degree of exceptional service, and perhaps taken note and provided a 5-Star rating on a satisfaction survey or rewarded
LawVision INSIGHTS Blog
Archive for Business Development Category
Posted In: Business Development
Law Firm Business Development: The Cross-Selling Conundrum
Cross-selling is one critical component of a successful business development strategy at professional services firms. As any law firm CMO/CBDO knows, cross-disciplinary cooperation
Posted In: Assessments, Business Development, Culture & Diversity, Practice Group Management, Strategic Planning
Leading Through Market Disruption: Why Follow the Leader Is a Game of the Past
Imitation may be the greatest form of flattery, but it is one of the worst approaches to establishing market leadership in today’s rapidly
Posted In: Business Development
Two New Tools that Save me Time for Business Development
When I ask lawyers to identify their biggest obstacle to business development, the most frequent response I get is “lack of time.” I’ve
Posted In: Business Development
Law Firm Client Meetings
At a recent General Counsel/Managing Partner Forum, General Counsels urged Managing Partners to come visit them to share insights and musings about the
Posted In: Business Development
Today’s New Breed of Rainmaker
Rainmaking has changed in the past five years. Today, a new breed of Rainmaker has evolved and rules the leader board at most
Posted In: Business Development
Law Firm Business Development: Branding and Brochures Are Not The Answer
Law firms have a great opportunity to differentiate themselves from the competition. However, I am struck by how few law firms have changed
Posted In: Business Development
Client Service Means Making It Easy for Clients to Connect With You
Creating strong client experiences can be quite simple. One way to do this is to be accessible. If you’ve ever scrambled to find
Posted In: Business Development
Business Development Success: Winning over clients who are already satisfied with current counsel
Recently, a client hired me to conduct a survey of general counsel in a defined local market. The survey sought, among other things,
Posted In: Business Development
Law Firm Business Development: “Dig Your Well Before You’re Thirsty”
Although Harvey Mackay’s bestselling book by the same name focuses on networking, I submit that each of us take the notion of “digging