This post originally appeared August 17, 2020 in PinHawk’s Legal Administrator Daily. By Silvia L. Coulter and Steven M. Bell Studies in the legal market…
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By Steven M. Bell and Silvia L. Coulter As we discuss in detail in our upcoming book, SAM-Legal: From Key Clients to Strategic Accounts, business…
By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we have assembled…
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By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients for business…
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By Steve Bell and Bob Morrison, Chairman & CEO, The Morrison Agency Since video conferences are now our most-important portals to the “outside world” and…
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TV advertisers have been rushing to convey “we’re all in this together” COVID-19 messages. The sentiment surely is intended to soothe a rattled populace, and…
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