Recently, someone asked me, “What’s the next big thing for law firms?” Without hesitation, I said, “Strategic account teams—also known as key client teams.” Their…
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In today’s rapidly evolving legal landscape, staying ahead of client expectations and industry trends is more critical than ever. A Client Advisory Board (CAB) offers…
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A recent conversation with a general counsel who voluntarily left his position reinforced the importance of why we all need to stay connected. In today’s…
What difference does a decade make? In the legal industry, which has often been voted ‘Most Resistant to Change,’ a lot and not much all…
Only the most experienced skiers traverse trails marked by signs bearing two diamonds. These routes are reserved for the ‘best of the best.’ Double black…
Retaining and growing existing client relationships and building new business. That’s basically the business development strategy on which most firms are, or at least should…