From Client Teams to Strategic Account Management: Measuring the Costs and Returns of SAM
Second of two blog posts by LawVision’s Steve Bell, Silvia Coulter and Yvonne Nath In our previous blog post, we noted the emergence in the…
Second of two blog posts by LawVision’s Steve Bell, Silvia Coulter and Yvonne Nath In our previous blog post, we noted the emergence in the…
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client organization, helps…
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were strongly supporting…
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We’re just three weeks into the second decade since the crash of Lehman and the end of life as we once knew it in the…
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A client recently asked me for guidance on an upcoming business development lunch that was obviously important to her. Her former colleague had recently been…
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It’s really quite simple and yet over and over we continue to hear that of all professional services firms, law firms—specifically the legal professionals, are…
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