Posted In: Business Development, Law Firm Resilience
By Silvia L. Coulter on October 3, 2023
Elise, a partner in a Midwest-based global litigation firm, seemed somewhat desperate when I spoke with her. In the past five months she
Posted In: Business Development, Client Service, Legal Sales
By Silvia L. Coulter on February 15, 2021
This post was first published February 9, 2021 by PinHawk’s Law Firm Marketing Brief. Client Advisory Boards can help your firm stay on
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on June 2, 2020
Profitability Survey Background To help law firms think about profitability strategies and best practices, we recently finalized our second annual profitability survey with
Posted In: Pricing Strategy, Profitability, Research, Intelligence & Data Science
By Mark Medice on February 19, 2020
Are your lawyers abdicating their responsibility to manage rates, discounts, and cash collection cycles, creating unnecessary leakage and hurting your profit margins? Saying
Posted In: Client Service
By Silvia L. Coulter on November 14, 2018
Excited about launching a new client team program, an 800-lawyer firm had everything in place. Leadership from the top and key stakeholders were
Posted In: Business Development, Client Service
By LawVision on April 19, 2017
Over the course of the past decade law firm leaders have told my colleagues and me “we need to do something different” to
Posted In: Leadership Support & Development, Organizational Structure, Talent Strategy
By LawVision on December 1, 2016
In my most recent blog, The Art of Succession Planning – Thoughts on How to Start, I shared tips gleaned from observing a
Posted In: Assessments, Business Development, Strategic Planning, Talent Strategy
By LawVision on July 31, 2015
It’s interesting how things come in waves in this industry. For a period, we were swamped with client feedback requests, then it was