Posted In: Business Development, Law Firm Resilience
By Silvia L. Coulter on October 3, 2023
Elise, a partner in a Midwest-based global litigation firm, seemed somewhat desperate when I spoke with her. In the past five months she
Posted In: Business Development, Client Service, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Steven M. Bell on September 19, 2023
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time,
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on August 22, 2023
It’s budget season – one of the toughest times for law firm client development leaders because they are asked to allocate a finite
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on July 11, 2023
Law firms are slowly but steadily adding client-facing business development and sales professionals to their ranks and very often placing them under the
Posted In: Business Development, Law Firm Resilience, Strategic Planning, Uncategorized
By Steven M. Bell on May 9, 2023
To protect existing revenue streams, successful law firms invest heavily in client service, satisfaction, and relationships. But what about future revenue streams (aka
Posted In: Business Development
By Silvia L. Coulter on February 21, 2023
A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using
Posted In: Business Development, Client Service, Legal Sales
By LawVision on July 6, 2020
During the battle of Bunker Hill in the revolutionary war, General George Washington launched three failed attempts to take control of the high
Posted In: Business Development, Client Service
By Steven M. Bell on June 29, 2020
By now, your firm and its lawyers have decided whether or not it is appropriate to reach out to clients and prospective clients
Posted In: Business Development, Client Service
By LawVision on May 28, 2020
The French have a saying: “plus ça change, plus c’est la même chose” Which roughly translated means (and pardon my French) “The more
Posted In: Business Development, Client Service
By Silvia L. Coulter on February 6, 2020
Ask your clients for a copy of their strategic plan, or at the very least, a copy of the executive summary of the