Posted In: Business Development, Client Service, Law Firm Resilience, Talent Strategy
By Silvia L. Coulter on June 11, 2024
Only the most experienced skiers traverse trails marked by signs bearing two diamonds. These routes are reserved for the ‘best of the best.’
Posted In: Business Development, Uncategorized
By Jim Cranston on March 5, 2024
I read a great article in the Harvard Business Review on networking. In “Don’t waste your time on networking events,” author Derek Coburn
Posted In: Business Development, Client Service, Law Firm Resilience, Legal Sales, Strategic Planning
By Silvia L. Coulter on November 21, 2023
Over the last two decades there has been a proliferation of practice groups at most firms. Some are practice-specific, fewer are industry-focused, and
Posted In: Business Development, Law Firm Resilience
By Silvia L. Coulter on October 3, 2023
Elise, a partner in a Midwest-based global litigation firm, seemed somewhat desperate when I spoke with her. In the past five months she
Posted In: Business Development, Client Service, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Steven M. Bell on September 19, 2023
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time,
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on August 22, 2023
It’s budget season – one of the toughest times for law firm client development leaders because they are asked to allocate a finite
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on July 11, 2023
Law firms are slowly but steadily adding client-facing business development and sales professionals to their ranks and very often placing them under the
Posted In: Business Development, Law Firm Resilience, Strategic Planning, Uncategorized
By Steven M. Bell on May 9, 2023
To protect existing revenue streams, successful law firms invest heavily in client service, satisfaction, and relationships. But what about future revenue streams (aka
Posted In: Business Development
By Silvia L. Coulter on February 21, 2023
A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using
Posted In: Business Development, Client Service, Legal Sales
By LawVision on July 6, 2020
During the battle of Bunker Hill in the revolutionary war, General George Washington launched three failed attempts to take control of the high