Last month I posed the question, “What if you didn’t hit budget in 2016?” This month, I want to look forward into 2017 and offer…
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I’ve written about bios before and just yesterday was reminded that they still remain one of the most powerful marketing communications tools one has, and…
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As we continue to review and dissect 2016, something feels a little different to me. My recent conversations with law firm leaders suggest that the…
Client satisfaction is dead – or you may be, if that is your primary focus as an organization. This seemingly radical statement is but one…
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Professor Gabriel Teninbaum, Director of Suffolk University’s Institute on Law Practice Technology & Innovation, gave a thought-provoking keynote address on innovation to 300 plus attendees…
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I have great respect for my peers, clients, friends and colleagues in the legal industry. Given most of my focus is on revenue generation, client…
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