It seems like most discussions of law firm productivity these days – from Partners to paralegals – include references to declining billable hours, which are…
If your firm has a client, it has a sales process. After all, somehow, a buyer of legal services became aware of your firm and…
Driving client engagement is important. With demand for services remaining almost flat, firms are grabbing share of wallet from one another. Not sure what to…
What’s the big deal about charisma? It’s simple. Many charismatic leaders can mobilize their followers and inspire them to create a stronger, more profitable alliance.…
As we usher in 2024, the echoes of 2023’s law firm successes and challenges still linger. Last year, we observed mixed demand, gnawing expenses, the…
Co-Author: Amanda C. Chaboryk, Head of Legal Data and Systems, PwC Operate The landscape of artificial intelligence has undergone major developments since the release of…