Last month I posed the question, “What if you didn’t hit budget in 2016?” This month, I want to look forward into 2017 and offer…
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As we continue to review and dissect 2016, something feels a little different to me. My recent conversations with law firm leaders suggest that the…
Client satisfaction is dead – or you may be, if that is your primary focus as an organization. This seemingly radical statement is but one…
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Professor Gabriel Teninbaum, Director of Suffolk University’s Institute on Law Practice Technology & Innovation, gave a thought-provoking keynote address on innovation to 300 plus attendees…
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2017 has arrived, and already the year is looking like one of change outside the narrow bounds of the legal profession: The Cubs are national…
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At about this time last year, I wrote a blog about 10 Projects That Can Produce Big Results in 2016. My goal was to get…
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