This article was first published March 30, 2021 in PinHawk’s Legal Administrator Daily. They are looming, bolder than ever, ready to either take your lunch…
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The Alternative Legal Service Providers 2021 survey results are out! (I am talking about the much-anticipated third biennial survey produced by Thomson Reuters in partnership…
This post was first published January 20, 2021 in PinHawk’s Daily Administrator. Decision fatigue. It actually is a thing. It has been a subject of…
This post first appeared October 26, 2020 on PinHawk’s Legal Administrator Daily. People crave normalcy right now. Yet, here you come with a new initiative.…
This post originally appeared December 14, 2020 in Legal Administrator Daily. Everything is a process, even, as the pandemic reminds us, hand hygiene. [ALSPs and…
This post originally appeared November 17, 2020 in PinHawk’s Legal Administrator Daily. Law firms no longer have a choice. They used to. When markets were…