When asked why our accounting firm service team had won the competition for a large tax engagement at a global hotel chain, the CFO counsel…
During the disruption of 2020 and early 2021, no law firm put its sales efforts on hold; most discovered and implemented new techniques, including, of…
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“One of the blessings of COVID,” said the head of Business Development at a South Africa law firm, “is that it disrupted and improved the…
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This post originally appeared August 17, 2020 in PinHawk’s Legal Administrator Daily. By Silvia L. Coulter and Steven M. Bell Studies in the legal market…
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By Steven M. Bell and Silvia L. Coulter As we discuss in detail in our upcoming book, SAM-Legal: From Key Clients to Strategic Accounts, business…
By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we have assembled…
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