Recently, someone asked me, “What’s the next big thing for law firms?” Without hesitation, I said, “Strategic account teams—also known as key client teams.” Their…
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This post originally appeared August 17, 2020 in PinHawk’s Legal Administrator Daily. By Silvia L. Coulter and Steven M. Bell Studies in the legal market…
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First of two blog posts by LawVision’s Steve Bell, Silvia Coulter and Yvonne Nath Lingering and debilitating flat revenue growth at the vast majority of…
A multi-million dollar revenue-generating client deserves a strategic account manager. This is someone who day to day is building relationships across the client organization, helps…