Closing Business: Understanding the Four Stages of a Business Relationship
In today’s competitive legal market, simply knowing people isn’t enough. I often hear from clients, “She’ll definitely call me if she ever has a legal…
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In today’s competitive legal market, simply knowing people isn’t enough. I often hear from clients, “She’ll definitely call me if she ever has a legal…
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In recent blog posts, we mentioned many law firms are once again considering forming sales forces. And we also opined that sales professionals at a…
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Sales is now an established function at law firms, continuing to gain ground as more and more client-facing professionals come on board to help firms…
What difference does a decade make? In the legal industry, which has often been voted ‘Most Resistant to Change,’ a lot and not much all…
Only the most experienced skiers traverse trails marked by signs bearing two diamonds. These routes are reserved for the ‘best of the best.’ Double black…
It’s a longstanding tradition in the legal business: Clients complain about law firms on subjects such as price, deficient client service, slow response times, and…
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