I occasionally receive questions about multi-tiered rate structures, which prompted my focus this week. RATE TIER STRATEGY DEFINED Rate tiering is a pricing strategy where…
This year marked the beginning of a new conference*: the first-time-ever gathering of a combined 300 plus general counsel, in-house lawyers, and legal operations professionals.…
There are all kinds of reasons to have a visceral “oh hell no” reaction to a production about Barbie, the least of which is the…
“Culture eats strategy for breakfast.” – Peter Drucker We’ve all heard this famous admonition from the founder of management consulting, but what does it mean to…
In my last two pieces, we navigated the intricate landscape of the 2024 law firm rate setting and broached the powerful bond between law firms…
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time, general counsel…