Little Things Mean a Lot
By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we have assembled…
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By Steve Bell and Silvia Coulter In a soon-to-be-published book about strategic account management (sometimes called “key client planning”) for law firms, we have assembled…
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In tough economic times, business development takes on added importance. Here are some truly simple, yet often overlooked ways of adding some fuel to your…
I feel compelled to write this post about the importance of the relationship partner paying attention to the client relationship. In the past twelve months,…
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