Posted In: Business Development, Client Service, Law Firm Resilience, Leadership Support & Development, Research, Intelligence & Data Science, Strategic Planning
By Steven M. Bell on September 19, 2023
Law firms’ increasing focus on user experience creates a tremendous professional opportunity for law firm marketers and business developers. For a long time,
Posted In: Business Development, Culture & Diversity, Law Firm Resilience, Leadership Support & Development, Talent Strategy, Uncategorized
By Silvia L. Coulter on August 29, 2023
In the complex landscape of modern law firm businesses, certain departments shine brightly while others linger in the shadows of misunderstanding. Among the
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on August 22, 2023
It’s budget season – one of the toughest times for law firm client development leaders because they are asked to allocate a finite
Posted In: Business Development, Law Firm Resilience, Strategic Planning
By Steven M. Bell on July 11, 2023
Law firms are slowly but steadily adding client-facing business development and sales professionals to their ranks and very often placing them under the
Posted In: Business Development, Legal Sales
By Silvia L. Coulter on June 19, 2023
Receiving acknowledgement for a job well done, or for helping another business colleague or contact, or for ongoing work received from a client,
Posted In: Business Development, Legal Sales
By LawVision on June 12, 2023
“Commitment to help.” This is, according to BTI Consulting CEO Michael Rynowecer, one of the top attributes that buyers demand from their law
Posted In: Business Development, Law Firm Resilience, Strategic Planning, Uncategorized
By Steven M. Bell on May 9, 2023
To protect existing revenue streams, successful law firms invest heavily in client service, satisfaction, and relationships. But what about future revenue streams (aka
Posted In: Business Development, Client Service, Law Firm Resilience
By Jim Cranston on April 18, 2023
There are limited ways for a law firm to differentiate from other firms. After all, the practice of law is basically the sale
Posted In: Business Development, Law Firm Resilience, Leadership Support & Development, Legal Sales, Uncategorized
By Steven M. Bell on April 4, 2023
As soon as a new lawyer joins a law firm, they get wind of the fact that acquiring new clients and finding new
Posted In: Business Development
By Silvia L. Coulter on February 21, 2023
A number of scholars have studied relationship development and the science/psychology around building relationships. Whether the perspective is from a psychology viewpoint using