It’s the start of a new year… Do you know what your lawyers are thinking? What a silly question, right? Of course we know! We…
Well, 2024 flew by, didn’t it? This was a year of sometimes very long days bundled together into fast weeks and even faster months for…
A recent article on Law.com, Partners Confront ‘Deeply Uncomfortable’ Client Communications on Soaring Billing Rates, highlighted a growing trend in the legal industry: many firms…
Over recent months, I’ve shared components of my strategic pricing toolkit, including the strategic pricing checklist, the pricing calendar, and the performance FICO score. This…
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As I sat down to begin the workshop, my client provided me with some insights about their team. I listened attentively as they shared anecdotes…
Retaining and growing existing client relationships and building new business. That’s basically the business development strategy on which most firms are, or at least should…