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Archive for Strategic Planning Category

Posted In: Strategic Planning, Talent Strategy

Are Generational Differences the Enemy of Client Satisfaction? Part 3: Mind the Gap

By Jessa Baker and Marcie Borgal Shunk Witnessing an interaction between two attorneys of different generations in the workplace is likely commonplace. The

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Posted In: Strategic Planning

Profitability Reporting…Just Get to Work

Last month I wrote about the role of client or matter level profitability reporting as A Common Tool for Basic Innovative Thinking.   Initial

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Posted In: LawVision News, Strategic Planning

The Wisdom of Yogi for the Business of Law

Yogi Berra’s playing career with the New York Yankees ended over 50 years ago. He was one of the best catchers in the

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Posted In: Strategic Planning

Time to Start Thinking Differently…Again?

For the past several years we have argued consistently that the industry is in a period of “winners and losers” and that growth

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Posted In: Strategic Planning, Talent Strategy

Are Generational Differences the Enemy of Client Satisfaction? Part 2: Engaging “Next Gen” Lawyers

By Jessa Baker and Marcie Borgal Shunk Last week Marcie Borgal Shunk and I provided insights into how generational differences pose a distinct

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Posted In: Talent Strategy

Are Generational Differences the Enemy of Client Satisfaction? Part I

By Marcie Borgal Shunk and Jessa Baker By 2020, Millennials will comprise 50% of the working population – dominating the workforce in the

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Posted In: Strategic Planning

Your Basic Matter Level Profitability Report: A Common Tool for Innovative Thinking in Law Firms

The word “innovation” (the act or process of introducing new ideas, devices, or methods – Merriam-Webster online) is being used quite liberally within

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Posted In: Strategic Planning

Why So Much Un-Executable Strategy? Part 3…

In two recent blog posts (Why So Much Un-Executable Strategy, and Why So Much Un-Executable Strategy, Part 2…) we’ve focused on two reasons

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Posted In: Business Development, Culture & Diversity, Strategic Planning

Autumn Reflections and Words of Gratitude

As we enjoy the waning days of summer, we focus on the new beginnings that autumn brings: a new school year, football season,

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Posted In: Talent Strategy

Law Firm Talent Strategy: Party Like It’s 1974

Law firms are about to party like its 1974. And no, they’re not installing shag carpeting, plugging in lava lamps or streaming disco

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