Retaining and expanding existing clients must be, or remain, an essential strategic imperative for the survival of any firm today. Firms for years have talked…
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This article was first published May 4, 2021 in PinHawk’s Law Firm Marketing Brief. It’s all about the basics. Here are some reminders to add…
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Building business is about building relationships. Every lawyer knows business development is an important part of being a member of the firm. And most understand…
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The classic business book “Who Moved My Cheese” illustrates through the adventures of four mice what can happen if we do not adjust to change.…
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To say that we are in a period of change and transition is an understatement. About a year ago, we all went home, the IT…
This article was first published February 23, 2021 in PinHawk’s Legal Administrator Daily. Remember when “client team” referred to just the attorney’s billing to a…