The debates about innovation at law firms can sometimes seem a cacophonous, and discordant, confusion of themes. On the one hand, virtually every day brings…
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“A leader’s greatest challenge is not leading – it is making others great.” Juan Carlos Varela, President of Panama, May 6th, 2017 The words above…
My wife and I had a recent real estate experience that illustrates an underlying challenge for law firms when it comes to sustained innovation. …
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Client satisfaction is dead – or you may be, if that is your primary focus as an organization. This seemingly radical statement is but one…
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2017 has arrived, and already the year is looking like one of change outside the narrow bounds of the legal profession: The Cubs are national…
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A few weeks ago, while facilitating an All-Lawyer retreat, I had an interesting ah-hah moment. This was an unusual retreat. In the course of our…