I occasionally receive questions about multi-tiered rate structures, which prompted my focus this week. RATE TIER STRATEGY DEFINED Rate tiering is a pricing strategy where…
This year marked the beginning of a new conference*: the first-time-ever gathering of a combined 300 plus general counsel, in-house lawyers, and legal operations professionals.…
In the realm of legal services, successful client acquisition isn’t about diving straight into a sales pitch. Picture this: You walk into a doctor’s office,…
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There are all kinds of reasons to have a visceral “oh hell no” reaction to a production about Barbie, the least of which is the…
“Culture eats strategy for breakfast.” – Peter Drucker We’ve all heard this famous admonition from the founder of management consulting, but what does it mean to…
Elise, a partner in a Midwest-based global litigation firm, seemed somewhat desperate when I spoke with her. In the past five months she lost two…