Driving Client Service and Improved Profitability through LPM
Despite social distancing, working remotely, and the reeling economic environment, law firms must continue to provide exceptional service to their clients. Even as the pandemic…
Despite social distancing, working remotely, and the reeling economic environment, law firms must continue to provide exceptional service to their clients. Even as the pandemic…
The current COVID crisis will have the effect of accelerating a trend that has been on the horizon for some time – moving the legal…
Financial Performance Diagnostic Metrics and accountability are essential parts of your law firm’s performance. But not all are created equal, nor do all have the…
Profitability Survey Background To help law firms think about profitability strategies and best practices, we recently finalized our second annual profitability survey with Iridium Technologies.…
Economic Preamble – Setting the Scene In January, I conducted a law firm sentiment survey inquiring how firms performed in 2019 and whether 2020 would…
Industry events related to the Covid-19 pandemic continue to unfold before our eyes. But law firms and other businesses soldier on (mostly from our remote…
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