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Lead Law Firm Matters More Strategically…and Profitably

A seasoned managing partner of a leading law firm once told us that any smart lawyer with a list could be a project manager. It was effective back then. But does it still work today? That was, after all, before market dynamics began to significantly change how legal services were delivered.

A legal pad with a to-do list may have been enough before clients started asking where their legal spend was going.

Amidst always present rate pressures, law firm write-offs and write-downs have surged. That’s why clients are demanding a level of transparency and accountability like never before. Legal professionals need more strategic methods of managing matters and delivering legal services.

Smart management techniques make work less chaotic for firms and deliver greater value to clients. 

Knowing what clients are willing to pay for means knowing how to serve them best. Clients assume the lawyers they hire do excellent legal work. The firms that win in the current competitive arena will do two additional things exceptionally well: (1) deliver outstanding service that alleviates client pain points, and (2) manage precisely to client expectations, including budget, outcomes, and timelines.

By adapting to the evolving legal environment with a deliberate and structured approach to legal project management (LPM) and legal process improvement (LPI), your firm can dramatically increase its performance. Today, this goes beyond efficiency. It’s about optimizing resources, engaging and retaining talent, unleashing the power of teams, and making the client’s life better.

Call to Action
A deliberate approach to legal project management (LPM) and legal process improvement (LPI) beats a simple list hands down. So where do you start?

Don’t wait. Start with LPM or LPI this year and you’ll see an immediate boost in your legal team’s ability to work together, reduce unnecessary stress, plan resources, streamline workflow, enhance delivery of legal service, monitor costs, reduce write-offs, mitigate risks, and provide transparency to the client. The end result? Greater efficiency, increased client satisfaction and lawyer engagement, and higher profitability… all good reasons to contact us today for your no-obligation consultation.

lead team members

Susan Raridon Lambreth
Susan Lambreth is a co-founding Principal at LawVision and founder and chair of the LPM Institute. She is nationally recognized as one of the top leadership, practice group and project management consultants for legal organizations, having authored or co-authored multiple books specifically for the legal industry. For more than 25 years, Susan has helped law firms of all sizes improve their performance and enhance their lawyers’ leadership and management skills.

Carla Landry
Carla Landry is a Principal at LawVision and leads the Legal Process Improvement practice. She coaches legal teams on implementing legal process improvement and legal project management techniques into their matters, working with them to tailor services that streamline delivery and significantly reduce costs. With more than 25 years of service in the legal industry, Carla’s first priority is to understand what her clients want and work hand-in-hand on how to deliver it.