A few years ago, a Managing Partner of a leading AmLaw firm told me that any smart lawyer with a list can be a good…
I’m often amazed at how many attorneys believe that they are making great strides in selling their services. . .to someone who may have no…
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I was in Latin America last week talking with a client about the steps, tasks, and initiatives needed to implement his firm’s strategy and create…
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During a recent client feedback meeting with a senior Litigation Counsel for a Global Financial Services Company, I asked, “How would you define outstanding service?” He…
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In reading an excellent recent book on leadership, The Next IQ by Arin Reeves of Nextions, I was reminded of an old quote from W.…
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Fly fishing is a lot like selling legal services. On a recent fly-fishing trip to Montana as I patiently waited for a brown or rainbow…
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